Aug 02

The "C" Word

by Jess
Sentinel provides service to patients with a wide variety of medical diagnoses. However, the most complex and challenging situations are when a patient learns they have a diagnosis of the dreaded ā€œCā€ word - Cancer. I would venture to say that most of us have personally known someone affected by this disease. With progression of disease we witness the physical, emotional and financial toll it has not only on the patient but family members as well.
Just J & B:


Bob is a managed care coordinator who in 1984 started as a compliance analyst for credit and mortgage insurance. Later he shifted to major medical. This staff member has spent countless hours reviewing claims, medical policy and has a lot to say about both.


Jess is a nurse case manager dedicated to patient advocacy after receiving her RN license in 1998. This long time staff member provides her unique perspective based on thousands of conversations held with patients and providers.



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