Web Privacy Statement

Collecting and Using Personal Information

Welcome to Sentinel's website. When you visit and navigate this site and when you communicate with us, we will not collect personal information about you unless you give us that information voluntarily. Any non-public personal information that you may provide is used solely for us to secure your information to logon and navigate throughout the site.

Sentinel where required by law or regulation, allows you to update provided information by sending us an e-mail or, where you have established personal profiles with us, by updating your profile online. For security purposes, Sentinel may at our option send a confirmation of your logon request to your home address currently on file. This is another step we use to make sure you are the person requesting logon status. Sentinel will not sell, license, transmit or disclose this information outside of our affiliated companies unless (a) expressly authorized by you, (b) necessary to enable Sentinel contractors or agents to perform certain functions under your Benefit Plan, or (c) required or permitted by law.

In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

Personal information means data that is unique to only you, such as your name, address, Social Security number, e-mail address, or telephone number. Sentinel may request personal information from you at our site to deliver requested materials to you or respond to any questions.

If for any reason you would like to e-mail Sentinel, remember that Internet e-mail communications are not secured and may be accessed and viewed by other Internet users, without your knowledge and permission, when it is being transmitted to us. In order for your security and to better protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. Rather, contact us at our toll free number 800-432-8877.

Please note, once you logon – your logon is verified and then allows you to access a more secure environment in which we can exchange information with you such as current precertifications on file.

Leaving Our Site through Links

Sentinel’s website provides links to other websites, not owned or controlled by Sentinel, such as your PPO or Benefit Administrator. These links have been set up based on what we think might be useful or of interest to you. We are not responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various non-Sentinel websites also do not imply endorsement by Sentinel of these websites, any products or services described on these sites, or of any other material contained in them.


Sentinel adheres to security standards designed to protect non-public personal information at sentinel4health.com against accidental or unauthorized access or disclosure. Safeguards include administrative and technical barriers that form a protective firewall for the information stored on our site.


This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

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